As of February 14, 2020 ShareFile Sync for Mac up to version 3.0 will begin deprecation. The upgrade path is to update the tool to Citrix Files for Mac. Please visit the Citrix Product Matrix for more information on Citrix Product Lifecycles. While you can still download older versions of Citrix Receiver, new features and enhancements will be released for Citrix Workspace app. Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with your organization’s Citrix infrastructure. By default, the OS (Windows, Mac, Linux) should automatically set how to open '.ica' files when trying to launch any resource via Citrix Workspace or Citrix Storefront via the Web Store if the Citrix Workspace App is installed properly. Confirm Citrix Workspace App is installed or use Citrix Workspace App for HTML5 ('Web Browser' option) instead. Click here to see the latest Citrix Receiver version that is available. If the version available is newer than the version installed on your Mac, Download and Install the latest version.Keep in mind, Citrix does not support Mac OSX 10.6 or 10.7, so installing the latest Receiver version will not work with those operating systems. Logout of the Citrix Receiver app on your device and log back in If you still see this behavior, delete the account you created for apps.ufl.edu in the Citrix Receiver and create a new account If you still see this behavior, uninstall the Citrix Receiver and download it again from your device’s app store.
Hi there! Thanks for posting your concerns here in the Apple Communities! Excellent idea to uninstall and reinstall the Citrix app to verify that it is working as expected in a different browser. If Safari seems to be the issue, try removing any Extensions then clean up the browser by deleting Caches and web history. If Safari doesn‘t load a page or webpage items are missing The steps in the above link should have your Citrix app functioning as expected with your Safari browser. Let us know how it works out for you. Have a great day!